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Delivery

Delivery time

We make every effort to process your order as quickly as possible. Within Germany, the delivery time takes approximately 1-3 working days after receipt of payment.

Delivery costs within Germany

  • We calculate € 3.95 delivery charges within Germany.
  • Standard delivery is free for orders for €49.
  • Potential replacement deliveries are free of delivery charges.

International delivery costs

  • Zone 1 / € 8.90: Austria, Belgium, Denmark, Luxembourg, Netherlands, Switzerland
  • Zone 2 / € 9.90: France, Italy, United Kingdom
  • Zone 3 / € 14.90: Finland, Ireland, Norway, Portugal, Spain, Sweden
  • Zone 4 / € 14.90: Czech Republic, Hungary, Poland, Estonia, Slovakia, Slovenia, Romania

All other countries € 29.95 - Your country is not listed? Please contact us: shop@donkey-products.com

Returns

Returns must be sent to the following address

Donkey Products GmbH & Co. KG
Online Shop
Osterfeldstraße 6
22529 Hamburg
Germany

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